A USB port is also known as an aux input used for connecting data cables or simply charging other stuff.
Usually, we love listening to music or playing any video while driving, and it is frustrating when the USB port stops working. Not only for entertainment but a USB port is used for work purposes too and if it stops detection, it results in work delay.
Continue reading this article as I have discussed all the possible reasons behind your faulty USB port and given all the potential solutions that may help you solve it.

Symptoms of a faulty USB port in Jeep
There are a few symptoms you might encounter in case of a faulty USB port that, includes:
- No connectivity: When the USB port malfunctions, it doesn’t find a secure connection and fails to connect with any other system.
- Device not detecting: The USB port refuses to pair with any connected device.
- Not charging: The USB port fails to charge the connecting device and remains unresponsive to any new attachment.
- No display: The icon of the USB port remains invisible or unresponsive, indicating the faulty USB port.
Jeep USB port not working- Causes.
There could be multiple reasons for a non-function or irresponsive USB port. Let’s discuss them in detail.
1. Dirty port
Dirt or dust may enter the Jeep’s USB port resulting in failed connection with other devices. These small pieces of debris reside on the surface of the aux input, eventually causing a non-transfer of signals between the attached device and the USB port.
2. Faulty cable
Of all the issues, your cable might be faulty or unresponsive. You can troubleshoot it by changing or using the same cable with any other device.
3. Firmware error
Firmware works as the heart of these electronic devices. In case of any software glitch, the functioning of the USB port might suffer. There could be different reasons, like improper updating of firmware or a virus in the firmware.
4. Bad port
USB ports have a lifespan of about 5,000 to 6,000 connections depending upon the quality you bought. It usually falls apart at this timespan causing non-connectivity issues.
5. Blown fuse
A fuse is an electronic component that sacrifices itself in case of any short circuit or electronic issue. Therefore, a blown fuse might cause problems connecting the USB port with other devices.
Some other fuse-related problems resulting in the faulty USB port include improper fuse installation, short circuit, bad wires, humidity, or the wrong type of fuse connected.
How do I fix my Jeep USB port?
Fixing up a USB port is a relatively easy DIY chore. You need a few tools and an active mind to bring it working again. Follow the methods below:
Method 1: Cleaning a USB port in Jeep
Jeeps are generally preferred for off-roading, so USB ports are at high risk of catching dirt and dust. Due to this, routine cleaning is a must. You can clean it by blowing compressed air or using an alcohol wipe.
A blower is a great machine that flows hot compressed air with pressure to route out any dirt residing inside. At the same time, you can clean the superficial surfaces of a USB port with the help of an alcohol wipe.
Caution: Don’t insert sharp objects like a pin or a blade inside, as it could harm your hardware or create a short circuit.
Method 2: Performing soft reset:
This method is a life hack and works for the majority of drivers.
- Put the car in ACC mode.
- Press and hold the VR button and green phone button for 30 seconds.
- Release the buttons, turn off the Jeep and open the driver’s door for a few seconds.
- Close the door and restart the engine.
Note: Ignore any prompts displayed on the screen during this trick.
Method 3: Replacing a fuse in Jeep
If method 1 and 2 doesn’t work for you, then replacement of the fuse is the last resort. Fuse removal is a simple DIY job and could be quickly done by following these steps:
- Ensure that your Jeep is not in the RUN position.
- Engage the parking brake.
- Open the bonnet and locate the fuse box linked to the USB port.
- Replace the burnt or darkened fuse with the new one.
- Close the fuse box and the Jeep’s hood.
- Switch on the ignition and check the functionality of the USB port now.
Note: The location of the fuse box could vary as per the model Jeep.
How to reset the U-connect USB?
You can reset your USB port if there is some temporary malfunction in the firmware or display by following these steps:
Step 1: Bring your car to RUN mode.
Step 2: Hold the power button and turn the knob for about 40 seconds. It will switch off the USB port by flashing the Jeep brand name, eventually turning the display black.
Step 3: Press the turner knob and power button for about 20 seconds. The screen will restart, flashing the Jeep brand name.
Step 4: Wait for a few seconds; the display and USB icon will be available on display.
Cost of fixing faulty USB port in Jeep Grand Cherokee
Before opting to replace the USB port, you must understand what it would cost you to replace the whole hub.
The non-functional USB port of the Jeep Grand Cherokee will cost around $150 to $250, depending on the model of the Jeep, the product you choose, and the location. A labor cost of about $20 to $50 will add up if you go to a mechanic for the changeover.
Wrap up
A USB port is a simple feature that can be operated, replaced, or reset simply using the DIY techniques above. But troubleshooting the right cause is the first step in the process.
I have kept this article simple and helpful in case your Jeep’s USB port is not working, so consider reading it thoroughly and following the steps. Hopefully, there won’t be any need to seek a professional’s advice.
Till next time have an enjoyable drive!

Hey there, My name is Joe Martin & I’m the author of OffroadersGuild.com. I’ve been hitting the dirt for a while now. I’ve been off-roading in all sorts of vehicles, from Jeeps to trucks and everything in between.
I’ve also built and modified a few off-road vehicles of my own, so I know what works and what doesn’t when it comes to upgrading and modifying off-road vehicles. I started this website to share my experience and help others get the most out of their off-roading adventures. Let’s hit the trails!